TERMS AND CONDITIONS

OVERVIEW

Welcome to Mamas Süßigkeiten. The terms "we", "us", and "our" refer to Mamas Süßigkeiten | Anton Pyneshchenko.

Mamas Süßigkeiten operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, as a customer, with a shopping experience (the "Services"). Mamas Süßigkeiten uses the Shopify platform to provide these Services.

The following Terms and Conditions, together with all policies referred to herein, describe your rights and obligations when using the Services.

Please read these Terms and Conditions carefully. By visiting or using our Services, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree to these Terms or the Privacy Policy, you should not use our Services.

SECTION 1 – ACCESS AND ACCOUNT

To use certain Services, you may be required to provide information such as your email address, billing information, payment details, and shipping information. You represent and warrant that all information you provide is accurate, current, and complete.

You are responsible for maintaining the security of your login credentials and for all activities conducted through your account. The transfer, sale, or assignment of your account to third parties is not permitted.

SECTION 2 – OUR PRODUCTS

We strive to present our products and services in our online store as accurately as possible. However, colors, packaging, and the appearance of products may differ from their actual appearance depending on your screen, device, and settings.

Product descriptions, prices, and availability may be changed at any time. We reserve the right to discontinue products at any time or to limit the quantities available for purchase.

SECTION 3 – ORDERS

By placing an order, you submit a binding offer to purchase the selected goods. A contract is only concluded once we expressly accept your order or dispatch the goods.

Please review your order carefully before submitting it. Once an order has been accepted, cancellation requests may no longer be accommodated.

Returns, withdrawals, and refunds are governed by our Withdrawal, Return and Refund Policy:

https://mamaskaffee.com/policies/refund-policy

SECTION 4 – PRICES AND PAYMENT

All prices are stated in Euro. Unless otherwise indicated, prices include the applicable statutory value-added tax (VAT).

Shipping costs, customs duties, import charges, or other additional fees may apply separately and will, where possible, be displayed before completion of the order.

You agree to provide current, complete, and accurate purchase, payment, and account information.

SECTION 5 – SHIPPING AND DELIVERY

Delivery times are non-binding estimates unless a binding delivery date has been expressly agreed upon.

We are not liable for delays caused by shipping providers, customs clearance procedures, or events beyond our control.

For consumers, the risk of accidental loss or accidental deterioration of the goods passes only upon delivery of the goods to the consumer. For business customers, the risk passes upon handover of the goods to the shipping provider.

SECTION 6 – INTELLECTUAL PROPERTY

All content available in our store, including but not limited to texts, images, graphics, logos, product presentations, videos, designs, and other materials, is protected by copyright, trademark law, or other applicable intellectual property laws.

Any use, reproduction, distribution, modification, or adaptation of such content without our prior written consent is prohibited unless otherwise permitted by law.

SECTION 7 – OPTIONAL TOOLS

Third-party tools or features may be made available through our Services. We do not exercise complete control over these tools.

Your use of such tools is at your own risk and may be subject to the terms and conditions of the respective third-party providers.

SECTION 8 – EXTERNAL LINKS

Our Services may contain links to third-party websites or services. We assume no responsibility for the content, privacy practices, or offers of such external websites.

Please review the terms and privacy policies of the respective third parties before using their services or offers.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Mamas Süßigkeiten uses the Shopify platform to provide this online store.

However, all purchases and contracts are concluded directly between you and Mamas Süßigkeiten | Anton Pyneshchenko. Shopify is not a party to the purchase agreement.

SECTION 10 – PRIVACY POLICY

The processing of personal data is governed by our Privacy Policy:

https://mamaskaffee.com/policies/privacy-policy

By using our Services, you acknowledge that you have read and understood our Privacy Policy.

SECTION 11 – FEEDBACK

If you submit reviews, comments, suggestions, recommendations, or other feedback to us, we may use such feedback, to the extent permitted by law, for the improvement, promotion, and presentation of our Services.

You represent and warrant that your feedback does not infringe any third-party rights and does not contain unlawful, offensive, or misleading content.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information in our store may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, shipping charges, delivery times, or product availability.

We reserve the right to correct such errors and update information accordingly. The statutory rights of consumers remain unaffected.

SECTION 13 – PROHIBITED USES

You may not use our Services for unlawful purposes.

In particular, you are prohibited from:

• violating applicable laws or regulations;

• infringing our rights or the rights of third parties;

• transmitting false or misleading information;

• distributing malware, spam, or similar harmful content;

• collecting personal data of other users without authorization;

• circumventing technical protection measures;

• accessing, extracting, or using our Services in an automated or abusive manner.

We reserve the right to restrict or terminate access to our Services if these Terms are violated.

SECTION 14 – AGENTS AND AUTOMATED ACCESS

Automated access to our Services, including but not limited to bots, scrapers, AI agents, or similar systems, is only permitted where such access is lawful and respects our technical protection measures.

We reserve the right to restrict or block automated access to our Services.

SECTION 15 – TERMINATION / SUSPENSION

We may restrict or suspend access to our Services if there is a violation of these Terms and Conditions or applicable law.

Any payment obligations already incurred shall remain unaffected.

SECTION 16 – WARRANTY

The statutory warranty rights shall apply.

For business customers, the statutory obligations regarding inspection and notification of defects shall additionally apply, where applicable.

SECTION 17 – LIABILITY

We shall be liable without limitation in cases of intent and gross negligence, as well as for injury to life, body, or health.

In cases of ordinary negligence, we shall only be liable for breaches of essential contractual obligations. In such cases, liability shall be limited to the foreseeable damage typical for the contract.

The statutory rights of consumers remain unaffected.

SECTION 18 – INDEMNIFICATION

You agree to indemnify and hold us harmless against claims made by third parties arising from your unlawful use of our Services or from your breach of these Terms, to the extent that you are responsible for such breach.

SECTION 19 – SEVERABILITY

Should any provision of these Terms and Conditions be or become invalid, the validity of the remaining provisions shall remain unaffected.

SECTION 20 – ENTIRE AGREEMENT

These Terms and Conditions govern the use of our Services and the contractual relationship within our online store unless otherwise agreed in individual arrangements.

SECTION 21 – ASSIGNMENT

Any assignment of rights or obligations arising from the contractual relationship by the customer shall only be permitted with our prior consent unless otherwise required by law.

SECTION 22 – GOVERNING LAW AND JURISDICTION

German law shall apply, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG).

For consumers, this choice of law shall apply only to the extent that it does not deprive them of the mandatory consumer protection provisions of the country in which they have their habitual residence.

If the customer is a merchant, a legal entity under public law, or a special fund under public law, the place of jurisdiction shall be Leipzig, Germany.

SECTION 23 – HEADINGS

The headings used in these Terms and Conditions are for convenience only and shall not affect the interpretation of the provisions.

SECTION 24 – CHANGES TO THESE TERMS AND CONDITIONS

We reserve the right to amend these Terms and Conditions from time to time to the extent permitted by law.

The version valid at the time the order is placed shall apply.

SECTION 25 – CONTACT INFORMATION

If you have any questions regarding these Terms and Conditions, please contact us at:

Mamas Süßigkeiten | Anton Pyneshchenko

Georg-Schumann-Straße 100
04155 Leipzig
Deutschland

E-Mail: info@mamaskaffee.com

Umsatzsteuer-Identifikationsnummer gemäß §27a UStG:
DE368942757

EORI-Nummer: DE540411976881648

LUCID number: DE1774489847361